10+
years of digital innovation with B2B enterprises
31
Fortune 500 enterprises co-innovate with us
20+
best-in-class digital engagement solution providers partner with us
$10B+
digital revenue improvements achieved
Driving B2B eCommerce success through innovation and expertise
As B2C thinking and talent increasingly flow into the B2B space, a thoughtful reexamination of B2B commerce tactics has become a fundamental requirement for success today. While B2B commerce has traditionally operated with longer sales cycles, complex decision-making processes, and relationship-focused approaches, many successful B2C tactics are now proving valuable in the B2B environment. However, discernment is still crucial when adopting B2C approaches in B2B contexts. With the right guidance, B2B organizations can strategically incorporate proven B2C approaches while honoring the uniqueness of their business model. This balanced strategy keeps digital offerings modern and compelling for customers while driving sustainable growth and competitive advantage.
Our tailored workshops and digital maturity assessments serve as crucial foundations for successful digital modernization. Starting with a clear understanding of your unique business needs and customer expectations, we develop actionable roadmaps that:
- Simplify complexity without sacrificing necessary B2B functionality
- Identify which B2C elements will enhance your customer experience
- Create strategic alignment across your organization
- Establish common goals and implementation timelines
Our strengths at a glance
What’s in it for you?
B2B digital maturity offerings
STRATEGIC BENCHMARKING
Map your digital position against industry leaders
Benchmark your B2B eCommerce strategy and operations against industry standards and competitors through a comprehensive evaluation of digital capabilities. Identify core digital strengths and gaps across key performance indicators, revealing actionable insights to elevate your market position and unlock competitive advantages.
INTELLIGENT OPTIMIZATION
Transform operations through advanced analytics
Leverage deep analytics and AI-driven insights to transition from reactive processes to predictive business models. Our assessments focus on data governance, visibility, and strategic implementation, helping you uncover hidden efficiencies and streamline operations. From distributor applications to marketplace integration, we deliver B2B eCommerce solutions that enhance operational efficiency and drive smarter decision-making.
USER EXPERIENCE EVALUATION
Enhance digital engagement and drive growth
Our experts analyze every aspect of your customer journey—from CMS platforms to UX design, pricing strategies, and service processes—to identify high-impact opportunities for engagement. By focusing on personalized user journeys and automation benefits, we help create seamless digital experiences that boost loyalty and accelerate growth for B2B eCommerce.
CHART FUTURE SUCCESS
Navigate digital transformation with an actionable roadmap
We provide a prioritized transformation roadmap tailored to your business goals. Backed by real-world experience and industry benchmarking, our recommendations focus on high-impact, low-friction changes that deliver measurable results. Whether modernizing B2B eCommerce or exploring B2B2C opportunities, we guide you every step of the way.
CONNECT AND TRANSFORM
Navigate B2B digital excellence together
Join our exclusive workshop series designed for B2B digital leaders. Through virtual and in-person sessions led by seasoned experts, gain actionable insights into accelerating digital transformation. Learn from real-world case studies, exchange ideas with industry peers, and build valuable connections while mastering B2B eCommerce strategies that drive organizational change.
EXPERT-LED INNOVATION
Transform vision into results with B2B digital acceleration
Grid Dynamics’ award-winning expertise in monolithic-to-composable transitions and eCommerce modernization ensures you’re equipped for success. Our experienced team delivers hands-on workshops tailored for leadership teams seeking immediate impact. From personalized roadmaps to innovative tools, we help you optimize operations with the latest B2B eCommerce trends across multiple verticals, technologies, and geographies.
B2B digital engagement success story
Transforming search for the B2B marketplace
Grid Dynamics partnered with Knowde to transform search in the chemicals B2B marketplace. In just six months, we delivered an AI-powered semantic search platform tailored to complex industry needs. Results included a 30% increase in click-through rates, 92% first-page relevance, and 60% fewer page changes—driving seamless user experiences and business growth.
Case studies: How we transform B2B challenges into business advantages
B2B platform assessment and modernization
A leading office supply retailer faced challenges from a traditional B2B eCommerce platform, under-investment in technology, and complex ERP systems. Grid Dynamics conducted a platform assessment and recommended a complete digital modernization. The implemented solution enabled rapid feature deployment, turbo-charged international growth, and optimized a $1B business, delivering the project on time and within budget.
B2B order personalization and recommendation
A global beverage leader sought to enhance B2B conversion through personalized recommendations. Partnering with Grid Dynamics’ AI division, they implemented a multi-tenant recommendation engine that delivered product suggestions, order sizing insights, and market trend intelligence across multiple distribution channels, pioneering AI adoption in B2B commerce.
B2B operations streamlined with anomaly detection
A global sportswear brand faced challenges with order processing due to multi-channel data inconsistencies. Grid Dynamics implemented a dual solution: an AI-powered anomaly detection engine to identify problematic orders and an innovative back-office application with rule-based guidance. This dramatically improved order processing efficiency and reduced manual intervention.
B2B US marketplace and retailer onboarding
A premium beverage portfolio leader revolutionized their US market approach through a sophisticated digital marketplace. Grid Dynamics developed a B2B eCommerce platform enabling seamless retailer onboarding, location-aware product discovery, and multi-retailer order processing. On launch day, 1000+ retailers and 50,000+ inventory items were integrated, enhancing customer experience and operational efficiency.
Our latest innovations in B2B digital engagement
Accelerate your B2B digital engagement journey
With over 20 years of expertise, we partner with B2B leaders to enhance digital capabilities and deliver personalized user journeys. Our rapid assessment methodology identifies key gaps, offering actionable insights to elevate CX. Together, we derive impactful transformations to leverage the full potential of automation for meaningful digital engagement.
Our clients
RETAIL
HI-TECH
MANUFACTURING & CPG
FINANCE & INSURANCE
HEALTHCARE
Reimagine your business growth with strategic B2B digital maturity consulting.
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