Home Solutions Smarter supply: Streamlining the automotive aftermarket with AI

The European automotive aftermarket is moving toward a more sustainable future, but auto centres still face persistent challenges. Ordering the same parts from multiple distributors leads to unnecessary deliveries, returns, increased costs, and inefficiencies across your supply chain.

By leveraging advanced AI solutions, you can bridge critical information gaps between manufacturers, distributors, and auto centres can be improved—driving better product discovery, delivery reliability, demand forecasting, and returns management. The results? Reduced waste, improved efficiency, and enhanced customer satisfaction.

Struggling with these gaps in your supply chain?

Each stakeholder in the automotive aftermarket faces unique challenges that impact efficiency and profitability:

Drive AI-powered efficiency across your supply chain

Multi-modal parts search flow

AI-powered visual search technology allows you to quickly and accurately identify parts from images. This reduces incorrect orders and minimizes costly returns, ensuring you always get the right part the first time.

Gain confidence in delivery timelines with EDD guarantees

Estimated delivery date (EDD) guarantees provide real-time transparency on when parts will arrive. This helps you make informed ordering decisions and eliminates the need to place redundant orders.

EDD service benefits overview
Auto parts KPIs and stock status map

Streamline returns with predictive analytics

Predictive analytics help you anticipate returns before they happen and streamline your return processes. This improves inventory accuracy and reduces the operational burden of handling returns.

Optimize production with AI-driven demand forecasting

Accurate demand forecasting models give you visibility into true market needs. This helps manufacturers avoid overproduction while ensuring distributors and auto centres have the right parts when they need them.

Warehouse allocation and demand forecast
Shipping cost optimization diagram

Reduce waste with flexible order management

Order cancellation windows give you the flexibility to adjust or cancel orders as needed. This reduces unnecessary shipments, saves costs, and improves overall efficiency across your supply chain.

What’s costing you more—returns, stockouts, or inefficiencies?

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Success stories

Accurate delivery date predictions for better planning

A global retailer implemented a scalable EDD service that provided accurate delivery date estimates across multiple regions. The results included:

  • Improved customer satisfaction through reliable delivery timelines.
  • Real-time visibility into delivery processes for supply chain teams.
  • Faster onboarding of new regions with minimal effort.
  • Reduced unnecessary shipments through better planning.

A manufacturing business adopted visual search technology to simplify part identification. The benefits included:

  • Significant reductions in incorrect orders.
  • Fewer returns and improved inventory accuracy.
  • Enhanced customer experience through faster product discovery.

 

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Optimizing warehouse order picking time with explainable AI

A warehouse operation implemented an explainable AI solution to optimize their order picking process. The results included:

  • 23% reduction in average order picking time through optimal product placement.
  • Machine learning model that predicted order picking time based on storage locations.
  • Significant decrease in operational costs and increased order fulfillment throughput.
  • Implementable warehouse layout that satisfied all operational constraints.

 

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Tire recognition with deep learning visual models

A tire retailer implemented an AI-powered mobile application for identifying tire specifications from images. The results included:

  • Mobile app that identifies tire specifications from smartphone photos.
  • 42% accuracy in finding exact tire matches and 73% accuracy for similar parameters.
  • Comprehensive pipeline combining image segmentation, OCR, and information retrieval.
  • Solution that simplifies tire replacement selection for both customers and store associates.

 

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Meet the minds behind smarter supply chains

Rhiannon Hanger photo

Rhiannon Hanger

Strategic Client Partner – Data & AI

Smarter supply: Streamlining the automotive aftermarket with AI
Berthold Puchta photo

Berthold Puchta

VP of Europe

Smarter supply: Streamlining the automotive aftermarket with AI

Rhiannon Hanger

Strategic Client Partner – Data & AI

Rhiannon is a technology consultant specializing in data & AI with over 15 years of experience in the automotive industry. She has worked with manufacturers, distributors, and repair shops like yours to implement solutions that drive efficiency, sustainability, and growth. At Grid Dynamics, Rhiannon helps businesses like yours leverage cutting-edge technologies to solve complex supply chain challenges.

Berthold Puchta

VP of Europe

Berthold, the VP of Europe at Grid Dynamics, is an experienced international board member with a background in rocket science, having worked on projects such as the Patriot missile and the Joint Strike Fighter. With over 25 years of experience in the IT and Product Engineering Outsourcing industry, Berthold has held global customer relationship and operations leadership roles across various companies, including HP, Porsche, Daimler, T-Systems, CSC (now DXC), and Infosys, focusing on the convergence of technology and industry business. As a graduate engineer from the University of Stuttgart and an alumnus of INSEAD’s Executive Development Program, Berthold specializes in general management, international business development, automotive, aerospace, IT/engineering outsourcing, cloud computing, CarIT, engineering services, mobile solutions, safety, and cyber security.

Let’s talk about your challenges

What challenges are you facing in streamlining your supply chain? Whether it’s improving product discovery, managing returns more effectively, or forecasting demand accurately, we’d love to hear from you. Share your details below so we can connect after the event.

BOOK YOUR STRATEGY SESSION
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