Delivery Manager

Essential functions

• Managing multiple projects and globally distributed engineering teams using Agile methodologies

• Setting up, maintaining and improving reliable delivery process in accordance with industry best practices and corporate PMO standards

• Increasing transparency of delivery organization by regularly and accurately reporting status to Delivery Director

• Delivering projects on time, within budget and according to client expectations

• Achieving and sustaining high client satisfaction

• Establishing efficient communication channels between Grid Dynamics project teams and client organizations

• Expanding the team by finding and attracting talent from the market and growing people internally

• Defining and implementing training and knowledge sharing programs

• People management

• Account margin management

• Pre-sales activities

Qualifications

• Experience in starting and supporting medium to large size accounts

• Experience in initiating and leading the pre-sales activities and creating fully fledged proposals, generating upsell and cross-sell opportunities

• Experience with controlling the account margin

• Ready to be the point of escalation of all customer's level, come up with the resolution plan to identify problems and develop solutions to address them.

• Ready to participate in contract negotiations with Clients (Including the ability to compose the SOW)

• Must possess excellent communication skills to interact with different stakeholders involved in the project

• Should be able to lead the team to achieve the project's goals and objectives, motivating and inspiring them to perform their best

We offer

• Opportunity to work on bleeding-edge projects
• Work with a highly motivated and dedicated team
• Competitive salary
• Flexible schedule
• Benefits package - medical insurance, sports
• Corporate social events
• Professional development opportunities
• Well-equipped office

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.