Delivery Manager

Essential functions

• Manage client expectations from deliverables perspective

• Establish and maintain relationships with client stakeholders, and become the primary go-to delivery person on all project matters

• Overseeing customer account management, including negotiating contracts and agreements to maximize profit

• Expanding the team by finding and attracting talent from the market and developing internal team members

• Proactively communicate project status and risks to stakeholders

• Help newcomers to speed up and become fully operational in the team

• Mitigate attrition risks, proactively work with client management on it

• Assess internal candidates for open positions at the client account

Qualifications

• Experience as DM/Account manager/ PM

• Experience in people management, performance management, and supervision

• Successful experience in cooperation and direct communication with customers from Europe, US, Australia, and/or other regions

• Experience in IT outstaffing/outsourcing

• Good negotiation and problem-solving skills

• Fluent English

We offer

• Work on bleeding-edge projects on a team of experienced and motivated engineers

• Flexible working hours

• Specialization courses

• 24 days annual leave + an additional of 5 sick days

• Floating Holidays

• Private medical subscription for employees and their family members

• Benefits basket with the total value of 650 euro/year

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.