Digital engagement
Anticipate needs, deliver seamless interactions, and convert customers into lifelong advocates with AI-fueled digital engagement
5000 Executive Parkway, Suite 520, San Ramon, CA 94583
Our team of Analysts are industry researchers & technology trend leaders. They work closely with our technical engineers to deliver valuable views and technology solutions for digital-native companies
Our team of Analysts are industry researchers & technology trend leaders. They work closely with our technical engineers to deliver valuable views and technology solutions for digital-native companies
Anticipate needs, deliver seamless interactions, and convert customers into lifelong advocates with AI-fueled digital engagement
AI-powered catalog optimization transforms e-commerce challenges into opportunities. It streamlines data management, creates engaging content, enables personalization, and facilitates global expansion. By leveraging GenAI, businesses can reduce costs, improve SEO, enhance customer experiences, and gain a competitive edge in the rapidly evolving digital marketplace.
Welcome to the latest quarterly edition of the Grid Dynamics newsletter, where we highlight exciting developments in the tech and business world. In this edition, we celebrate Grid Dynamics’ recent MACH Impact Awards and bring you insights on composable commerce, generative AI, and cutting-edge innovations across various industries.
Explore how Clarks, a 200-year-old footwear brand, partnered with Grid Dynamics to transform its digital presence in just 9 months. This case study reveals the strategies behind launching 51 country-specific e-commerce sites, implementing MACH architecture, and achieving zero downtime while improving conversion rates and saving millions in licensing costs.
Optimize cloud management by leveraging AI to interpret natural language queries, providing immediate and insightful responses to complex metrics. This capability simplifies the analysis and troubleshooting of cloud environments by transforming intricate data into easily understandable insights. As a result, your team can quickly identify and resolve issues, ensuring smoother operations and improved overall performance of your cloud infrastructure.
Harness the power of advanced planning and reasoning capabilities provided by large language models (LLMs) to produce comprehensive, end-to-end test scenarios. This includes the generation of unit tests, integration tests, and performance tests, all within a highly customizable workflow framework. By automating these processes, you can ensure more thorough and consistent testing, ultimately leading to more reliable and high-quality software releases.
Enhance the efficiency of legacy system updates by thoroughly analyzing existing codebases, generating detailed specifications, and developing new code in the target language. This approach addresses common issues related to documentation generation and system redesign, making the modernization process more seamless and reducing the time and effort required to transition from outdated systems to modern architectures.
The Composable Commerce Help Desk starter kit empowers businesses transitioning from monolithic suites to composable ecosystems with robust and customized customer support capabilities. It seamlessly integrates Freshdesk, a market-trusted customer support solution, with commercetools’ e-commerce platform, leveraging MACH architecture best practices. From managing customer profiles to canceling orders, initiating refunds, and more, the kit provides businesses with the flexibility and extensibility to meet unique needs and evolving customer expectations. Watch the demo to see how it can transform your customer support experience!
Composable commerce empowers businesses to choose and integrate best-in-class components from third-party vendors to create custom commerce solutions.
Unlock the power of your business data with the GenAI for Business Intelligence Starter Kit from Grid Dynamics. This powerful solution leverages generative AI to help business users overcome the steep learning curve of understanding complex databases, querying data, and interpreting results.