Optimizing AI-driven product discovery

Journey through the modern transformation of search technology, from simple keyword matching to an AI-powered conversation that understands exactly what you need. This guide reveals how Google's Vertex AI Search for Retail, leveraging leading-edge innovations in semantic vectors and large language models, is creating engaging shopping experiences where products find you, not the other way around.

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E-commerce trends for 2024 and beyond

Explore the 6 groundbreaking technologies redefining online shopping, from GenAI-powered personalization to flexible MACH-based architectures. Learn how leading retailers are blending physical and digital worlds to create compelling shopping moments that boost conversion rates. Get actionable strategies to implement these innovations to craft seamless customer experiences.

A smartphone with a chat bubble and colorful geometric shapes
 

MACH Alliance + Grid Dynamics

Join Grid Dynamics, a certified MACH Alliance partner, in modernizing omnichannel commerce through microservices, API-first, cloud-native, and headless architectures. Discover how leading brands achieve double-digit growth using our modular, future-proof retail industry solutions. Transform your digital presence with award-winning industry expertise that delivers unmatched flexibility, scalability, and innovation.

MACH Alliance and Grid Dynamics logos on an abstract background

Elevate your CX

1

Land

online shop mobile view

Personalized digital retail experiences

Transform your retail operations with AI-powered personalized landing pages that showcase shoppable content, smart product recommendations, and loyalty rewards that engage customers and boost sales.

Composable commerce

MACH engineering

Mobile app engineering

UI engineering and modernization

Contentstack headless CMS

2

Discover

ecommerce mobile view

Intelligent product discovery

Connect customers with products through advanced retail technology: Artificial intelligence-powered search that understands shopping intent, visual product discovery, and intelligent recommendations. Drive sales with real-time inventory visibility and location-aware pricing across all omnichannel commerce touchpoints.

Semantic vector search

Visual search

Google Vertex AI Search for Retail

Conversational AI

AI for product images

3

Select

online shop mobile view

Smart shopping solutions

Enhance customer purchase decisions with comprehensive product data, transparent pricing, and inventory analytics. Integrate GenAI-powered shopping experiences, flexible delivery options and user-generated analytics to increase conversion rates.

GenAI catalog optimization

AI focus groups

Pricing optimization

Virtual try-on experiences

Promotion optimization

4

Purchase

mobile view

Seamless retail checkout experience

Optimize the retail customer experience with frictionless checkout, smart cart recommendations, and flexible payment solutions. Drive efficiency with automated inventory management and real-time analytics for out-of-stock alternatives.

Inventory and order management

commercetools commerce platform

5

Receive

mobile views

Intelligent supply chain management

Streamline retail industry operations with advanced order tracking, dynamic routing, and efficient returns processing. Leverage analytics to optimize delivery windows and enhance customer satisfaction.

Supply chain optimization

Inventory allocation optimization

Fluent Commerce OMS

6

Trust

mobile view

Earn and retain customer loyalty

Create lasting customer relationships through AI-powered support, data-driven loyalty programs, and secure retail solutions that deliver personalized experiences across all channels.

Customer loyalty platform

Churn prevention

Composable Commerce Help Desk

Customer intelligence and personalization

Exclusive offer module in an app

Our clients

Google
Paypal icon
Macy's icon

RETAIL

Neiman Marcus logo
SHIMANO logo
Grandvision logo
macy's brand logo
Lowes logo
Logo of American Eagle

HI-TECH

Google logo
Verizon logo
IAS logo
2k logo
curiositystream brand logo

MANUFACTURING & CPG

Jabil logo
Stanley Black&Decker logo
Levis logo
Boston Scientific logo
Tesla logo

FINANCE & INSURANCE

Paypal logo
SunTrust logo
logo of travelers brand
Raymond James logo
risers logo
Marchmilennan logo

HEALTHCARE

align logo
Rally logo
talix logo
Vertex logo
Merck logo

Learn more

Our technology expertise spans all major business domains and functions.

Artificial intelligence

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Implement AI solutions to optimize inventory forecasting, automate product recommendations, enable dynamic pricing, and enhance store operations, driving measurable retail sales growth and efficiency.

artificial-intelligence

Digital engagement

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Create modern retail experiences with composable architecture, mobile-first interfaces, AI-powered product discovery, and personalized shopping journeys powered by advanced technologies.

Data and ML platforms

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Transform retail data into actionable insights through scalable AI and analytics, enabling faster merchandising decisions and competitive advantage through accessible machine learning tools.

Cloud platform and product engineering

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Upgrade legacy retail systems to cloud-native platforms, improving flexibility and reducing costs. Implement automated pipelines to speed up innovation while integrating security throughout development.

IoT and edge computing

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Enhance retail manufacturing using IoT and edge computing for improved production monitoring, supply chain visibility, real-time order fulfillment, inventory optimization, and automated quality control.

Our strategic partners

Commercetools logo
fluentcommerce logo
Lucidworks logo
Sitecore logo
Broadleaf logo
Contentstack logo

Commercetools logo
fluentcommerce logo
Lucidworks logo
Sitecore logo
Broadleaf logo
Contentstack logo
Amplience logo
SAP logo
mirakl logo
Algolia logo
Adyen logo
aws logo
Google Cloud logo
Microsoft logo

Get in touch

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